Privacy Policy
We keep this simple: we collect only what we need to plan your trip, we don't sell your data, and you can ask us to delete it at any time.
Last updated: 31 July 2026
1. Information we collect
When you use My Asia Itinerary we may collect:
- Contact details you provide, such as your first name and email address.
- Trip details you enter in the itinerary builder — destination, cities, dates, travel group, budget, travel style, interests, accommodation and transport preferences, and any notes or special requirements you add.
- Enquiry details you send us through the contact page or by email.
- Technical information such as your browser type, device type, approximate location and pages visited.
The first name you enter in the free sample itinerary flow is held only in your browser while you use it. It is not sent to us or stored anywhere.
2. How we use your information
- To create and deliver the personalised itinerary you have requested.
- To respond to your questions and provide customer support.
- To process your payment and issue receipts.
- To improve our destinations, content and the itinerary builder.
- To meet legal, tax and accounting obligations.
We do not sell your personal information, and we do not send marketing emails unless you have specifically asked us to.
3. Cookies
Our website uses a small number of cookies and similar technologies. Essential cookies keep the site working and remember your progress through the itinerary builder. Optional analytics cookies help us understand which pages are useful. You can block or delete cookies in your browser settings, though some parts of the site may then work less well.
4. Analytics
We may use privacy-conscious analytics to see aggregated information such as page views and which destinations are most popular. This is used to improve the website and is not used to identify you individually.
5. Third-party services
We rely on a small number of trusted providers to run the service — for example website hosting, email delivery and payment processing. They may process your information on our behalf, only for the purposes we specify, and under their own security obligations.
Our pages may link to external travel websites. Once you leave our site, this policy no longer applies and the third party's own privacy policy governs your visit.
6. Payment providers
Payments are handled by a third-party payment provider. Your full card details are entered directly with that provider and are never seen or stored by us. We receive only what we need to confirm your order, such as the amount, the date and a transaction reference.
7. Data security
We use appropriate technical and organisational measures — including encrypted connections and restricted access — to protect your information. No online service can be guaranteed completely secure, but we take this responsibility seriously and keep data only as long as we reasonably need it.
8. Your rights
Depending on where you live, you may have the right to access the personal information we hold about you, to have it corrected, to have it deleted, to object to or restrict our use of it, to receive a copy in a portable format, and to withdraw consent where our use is based on consent.
To exercise any of these rights, email myasiaitinerary@gmail.com. We aim to respond within 30 days.
9. Children's privacy
Our service is intended for adults planning travel. We do not knowingly collect personal information from children under 16. If you believe a child has provided us with personal information, contact us and we will delete it promptly.
10. International users
We plan travel across Asia for customers around the world, so your information may be processed in a country other than your own. Wherever it is processed, we apply the protections described in this policy and use providers who offer appropriate safeguards.
11. Changes to this policy
We may update this policy as our service develops or as legal requirements change. The revised version will always be published on this page with an updated date, and significant changes will be highlighted where appropriate.
12. Contact us
For any privacy question, email myasiaitinerary@gmail.com or use our contact page. You may also want to read our Terms of Use.